At Fortune Retail Holdings and its subsidiaries, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our websites and services.

Fortune Retail Holding and its subsidiaries will collect said information in compliance with the Data Protection Act No. 3of 2021 of the Laws of Zambia and any other relevant Laws governing the collecting, usage and protection of said personal information in Zambia.

What information do we collect?

We may collect personal information such as your name, email address, postal address, phone number, and payment information when you interact with our websites or use our services.

How do we use your information?

We use your personal information to:

• Provide and improve our products and services.
• Communicate with you about your account or transactions.
• Personalise your experience and provide tailored content.
• Prevent and detect fraud and abuse.
• Comply with legal obligations.

The information collected will only be accessed by relevant representatives, parties, employees and agents of Fortune Retail Holdings and its subsidiaries.

The information collected will only be used for the purpose stated on the website.